Terms of service



Terms of Service

Last Updated: 21 November 2025

Welcome to By Mara (“we,” “us,” “our”). By accessing or using www.bymaara.com or purchasing our products, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree with these Terms, do not use our Site or services.

1. Overview

These Terms govern your use of www.bymaara.com and any associated services or purchases made through our platform.

2. Eligibility

To use our Site or make purchases:

  • You must be at least 18 years old or have permission from a legal guardian.

  • You must provide accurate and complete information when placing an order or creating an account.

3. Products & Services

We aim to display product descriptions, colours, and pricing as accurately as possible. However:

  • Colours may appear differently on various screens or devices.

  • We reserve the right to update or discontinue products at any time without notice.

  • Product availability is not guaranteed.

4. Orders & Payments

By placing an order, you confirm that:

  • All details provided are accurate.

  • You are authorised to use the payment method provided.

Prices and availability are subject to change. We reserve the right to refuse or cancel any order at our discretion. All payments must be completed before shipping.

5. Shipping

Shipping times are estimates and may vary based on location, customs processing, or unforeseen delays.
Once dispatched, responsibility for the order transfers to the customer. Any customs fees, duties, or import taxes are the responsibility of the buyer.

6. Returns & Exchanges

Returns or exchanges are accepted in accordance with our Return Policy, available on the Site. Items must be:

  • Unworn and in original condition

  • Returned within the specified timeframe

We reserve the right to refuse returns that do not meet policy requirements.

7. Intellectual Property

All content on the Site — including graphics, text, product designs, logos, images, and branding — is the property of By Mara or its licensors. You may not:

  • Copy, reproduce, or distribute any content without written permission.

  • Use our trademarks or branding for commercial activity without prior consent.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful or fraudulent activity.

  • Attempt to hack, bypass, or interfere with the Site’s security.

  • Use automated systems (such as bots or scrapers) without permission.

9. Limitation of Liability

To the fullest extent permitted by UK law, By Mara shall not be liable for:

  • Any indirect, incidental, or consequential damages.

  • Losses resulting from the use or inability to use the Site or products.

  • Delays outside our control, including shipping or technical issues.

Our total liability for any claim shall not exceed the amount paid for the relevant product or service.

10. Privacy

Your use of the Site is governed by our Privacy Policy, which outlines how your personal data is collected, stored, and processed in accordance with UK data protection regulations (including UK GDPR).

11. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the content, policies, or practices of any third-party websites.

12. Changes to Terms

We may update these Terms from time to time. Any changes will take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be resolved in the courts of the United Kingdom.

14. Contact Information

For questions or concerns about these Terms, please contact us at:

Email: info@bymaara.com
Website: www.bymaara.com